SOLRANTHIVEX Money Back Guarantee Policy
At SOLRANTHIVEX, we are committed to providing our customers with products of the highest quality. If you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee to ensure your satisfaction.
Eligibility for Refund
- The product must be returned within 30 days of the original purchase date.
- Products must be in their original, unused condition and packaging.
- A valid proof of purchase from SOLRANTHIVEX is required.
Refund Process
- Contact our customer service team via email at support@solranthivex.com to initiate your refund request.
- Provide your order number and a brief explanation for the return.
- Once approved, you will receive a Return Authorization Number (RAN).
- Ship the product back to the address provided with your RAN clearly indicated on the package.
Refund Timeline
Upon receiving the returned product, our team will inspect it for compliance with our policy. Refunds are typically processed within 7-10 business days following the product inspection. Please note that shipping and handling fees are non-refundable.
Non-Refundable Items
- Gift cards
- Downloadable software products
- Items purchased on sale or with promotional discounts
Contact Information
If you have any questions or require further assistance, please do not hesitate to contact us at support@solranthivex.com.
Thank you for choosing SOLRANTHIVEX. Your satisfaction is our top priority.